With more information being released about the arrival of Nordstrom, it seems that the brand has a direct strategy to outdo (crush) The Hudson’s Bay Company and Harry Rosen’s.
Industry insiders are reporting that Nordstrom will attempt to secure a large roster of designers to compete with Hudson’s Bay and Harry’s. While Nordstrom knows that Holt Renfrew will still be considered the most upscale department store in Canada, Nordstrom will try to out- perform major Canadian retailers by focusing on shoes ( some of department store’s highest margins) and customer service. A task they should easily be able to beat Hudson’s Bay at ( sometimes shopping there I don’t see staff on the floor at all.)
Experts are saying that Harry’s needs to remain vigilant as Nordstrom will put extreme effort into offering a broader range of quality men’s clothing and accessories with exceptional (possibly no – commission style) customer service.
Additionally Nordstrom has already put The Bay on notice, alluding to the fact that they will secure many of the designers Hudson’s Bay would carry including: Rachel Roy, Spendid, Diane von Furstenberg, McQ Alexander McQueen and “many others”.
So what are you going to do? Will you shop at Nordstrom’s for a greater selection of products cheaper prices and better customer service? Or will you support Canadian brands and hope that with the arrival of Nordstrom of Canadian counterparts step up their game?
Source: Retail- Insider