I’m sure I’m not the only one who has ever been reminded by my older, wiser peers to double check my receipt after a purchase. And I’m also sure I’m not the only one that has been charged full price for a sale item, either not realizing it or not doing anything about it after the fact. Well, now is the time to take action because CBC News just released an article about how a simple little error (being overcharged) could get you purchases for free!
It all started back in 2002 when the good people at the Competition Bureau endorsed a policy called the Scanner Price Accuracy Voluntary Code. It turns out a lot of people were being overcharged and unlike my lazy self, were voicing their concerns about it (thanks!!!).
Basically what this means is that participating stores must honor the code if the scanned price of an item is higher than the price on the shelf. Under the code, the customer is entitled to receive any wrongly-charged item that’s $10 or less for free or receive $10 off the sale price of any item costing more than $10.
Although, you should be aware that the Price Accuracy Voluntary Code can only be honored at participating stores. If you’re thinking, “k, well sounds good in theory, but are there even a lot of participating stores?” I had the exact same reaction. The goods news is that even though the participating number of stores is small, they’re all huge merchants so it still amounts to 7,000 stores in Canada (excluding Quebec).
Notable stores include Home Depot, Shoppers Drug Mart, Costco, Toys R Us, and Loblaws (see the full list here). And out of those stores, a lot of them already honour the code with or without the customer’s knowledge. It really just depends on the particular employee and whether they notice a wrong price or not.
Lastly, if you have a deviant mind and are thinking you can somehow scope out wrongly priced items and get a ton of product for free, think again. The code will only honour one free item and then the rest is only awarded at the actual sale price. So nice try, but hey, at least you know there’s some form of retribution for being overcharged and note that if you are ever unsatisfied with a cashier’s decision, you can always call and register a complaint with the Scanner Price Accuracy Committee (1-866-499-4599).
Will you start paying more attention to receipts and use thePrice Accuracy Voluntary Code?
Feature image via Flickr
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