If you’re the type of person that loves to keep up with fashion and save money, there is no doubt that you’ve shopped at H&M. The Swedish-based retailer has worked its way into the hearts of Canadians by providing à la mode clothes, while taking care of our wallets at the same time.

From great every day finds to awesome designer collaborations, H&M always manages to keep the offerings fresh and exciting. With so many great products and new ones arriving all the time, it can be hard to keep track of it all. To help you out, we’ve come up with a super list to help you rule the mall and shop at H&M like a pro.

1. Check into H&M Stores Often

You might walk into a location one day and not find anything you love, but keep checking back! All stores receive new items on the regular. The larger stores receive new items every single day and the smaller stores get new items 2-3 times a week.

2. Head to H&M in the afternoon for the best pick

Most stores receive their deliveries in the morning, so new items will usually be out on the shop floor by the afternoon of that same day.

3. Get on H&M’s mailing list, it’s worth it!

Often times, H&M will offer special discounts exclusively to those on their mailing list – they’ll send you coupons and promotions straight to your inbox! If you’re new to their mailing list, you’ll get 20% off one item of your choice upon sign up. Sign up for their mailing list here.

4. And be sure to follow them on social media too!

Because they also cater special discounts to people who follow them on Twitter, Instagram and Facebook! For example, on #HMTwitterWeekends, you’ll get a special discount if you show the cashier you’re following @HMCanada on Twitter. Following them on social media is also a great way to find out about special shopping events, new collection launches and other fun things.

5. If you’re a student or teacher, listen up!

Twice a year, H&M will offer a special discount for students and teachers. The discount is typically 15% off your entire purchase and all you need to do to claim it is show the cashier a valid student or teacher ID upon check-out. You can find out about special student/teacher discount days by signing up for their mailing list and following them on social media.

6. For extreme savings, shop during these times of the year:

H&M is definitely the retailer to visit for trendy and affordable pieces at any time of the year, but if you’re looking for mega savings, look out for their two biggest sales of the year: in November and June. They also have great offers on Black Friday and Boxing Day.

7. But don’t think those days are the only days to shop H&M sales!

Each store has a designated sale section and sale items are always grouped together in one location in their respective departments within the store (ie. children’s sale items will be in the children’s section, men’s sale items will be in the men’s section, etc.)

8. Found an item you like, but you’re not sure if you love it? Put it on hold!

Items can be placed on hold for 24 hours however, H&M typically does not put holds on small accessories.

9. Can’t find a size of an item you’re looking for?

Seek out one of H&M’s sales advisors – they’re more than happy to call one of their other locations to find it for you!

10. Victim of ‘it looked good in the changeroom, but now I’m not sure’ syndrome? Don’t fret!

H&M has a generous return policy that states you have 30 days to return the item in the original selling condition with the receipt for your full money back. If it is after 30 days or you do not have the receipt, items can be exchanged for a gift card for the current selling price of the item.

11. While H&M does not have a price adjustment policy…

If the garment is unwashed, unworn and within the 30-day return policy period, customers are more than welcome to return the item for a refund and then re-purchase the same garment(s) off the selling floor at the sale price.

12. If you have clothes you’re looking to get rid of, H&M will take them off your hands!

H&M offers the garment collecting initiative at all of its locations across the country! This means that customers can bring in their unwanted garments or home textiles from any brand in any condition to any H&M and they will go into H&M’s garment recycling program. The program gives garments a second life and rewards customers with a $5 off voucher for their next purchase of $30+ for each bag of unwanted garments.

13. Visit H&M’s largest locations if you’re after a special collection

H&M’s largest locations (ie. The Eaton Centre in Toronto) will always get the highest quantity of pieces from any special collection, so check there if you’re after something special!

14. Not every store carries H&M Plus, but if you’re on the hunt, check these locations:

Vaughan Mills (Vaughan, Ontario), Place d’Orleans (Ottawa, Ontario), Station Mall (Sault Ste. Marie), Polo Park (Winnipeg, Manitoba), Place Rosemère (Montréal, Québec), Place du Royaume (Chicoutimi, Québec), Promenades de l’Outaouais (Gatineau, Québec), West Edmonton Mall (Edmonton, Alberta), Champlain Place (Moncton, New Brunswick), Cataraqui Town Centre (Kingston, Ontario), Highstreet (Abbotsford, British Columbia), Richmond Centre (Richmond, British Columbia) and as of August 2015, the Toronto Eaton Centre (Toronto, Ontario). Find the H&M nearest you here.

Do you have any more tips for how to shop at H&M like a pro? Share them with us in the comments below!

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  • Judy

    H&M has the best prices and they are way too generous with #10 return policy on 30 days if you don’t like item. If you bought the item and haven’t worn it within 30 days, you really don’t want it. Season is over for ‘fast fashion” by then.