OfficeMax Grand & Toy will close all of its 19 remaining retail stores. It will continue to service business customers via its e-commerce website as well as it customer service centres and direct sales representatives. Grand & Toy was founded in 1882.
Interestingly, OfficeMax Grand & Toy has experienced tremendous growth in its online business, to the point that only 3% of the company’s sales come from retail walk-ins. The 19 retail outlets, located in Ontario, Alberta, British Columbia and Manitoba, will begin closing over the next few months. Approximately 160 employees, both full time and part time, will be impacted by the store closures.
OfficeMax Grand & Toy is an affiliate of global office products provider Office Depot, Inc.
“We are concentrating our efforts on ways to better serve our customers in response to their changing business needs,” said Simon Finch, general manager, OfficeMax Grand & Toy. Our customers overwhelmingly prefer an online experience because it offers more products, a constantly growing selection, and convenient door-to-door delivery.”