IKEA Canada Is Now Offering Contactless Curbside Pickup

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With the great news that all non-essential businesses can re-open for curbside pickup, we’re already getting started on all of our shopping lists. One store we can’t wait to shop again is IKEA.

As of May 7, The popular furniture store is now offering contactless curb-side pickup for a flat rate of $5 at all locations across Canada.

However, this service excludes store locations in Quebec where it will launch on May 11 and it won’t be available on Sundays to reflect local regulations.

ikea
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If you’re wondering about the flat fee, keep in mind that it’s better than IKEA’s steep delivery rate of $60. During pick-up, customers won’t leave their cars until all of their products are brought to their car by a store associate.

The store’s “Curbside Click and Collect” is organized through a three-step process:

1. You’ll arrive and stop at the greeter station and confirm your order number with a staff member. They’ll then assign you a parking space number, and ask you to proceed to the Click and Collect Parking zone.

2. Head over to the Click & Collect Parking zone and park in the location assigned to you.

3. Wait in your vehicle until an associate brings your order to a spot nearby you. You will then be asked to show your ID through your window and the associate will then step aside to ensure safe physical distancing. Then you can leave your vehicle to load your items.

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If you require help loading a large item, you can request that from the employee and they will assist, following careful guidelines to ensure safety for everybody.

Operating hours for this service will vary by store location and are subject to change. 

The store is working within the federal guidelines set out that include:

  • A completely contactless exchange between co-worker and customer
  • Enhanced physical distancing protocols
  • Supplying personal protective equipment (PPE) for workers
  • Rigorous sanitization and cleaning of units and surfaces including loading carts (after every use)

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