Apple Apologizes For Slowing Down Your Old iPhone – Offers Discount
Yesterday, Apple posted a formal letter officially apologizing for tinkering with the performance of older iPhones and their batteries. Last week it was revealed that Apple slows down the performance of older iPhones. After their latest iOS update, Apple explained that they were trying to extend the life of older iPhone batteries.
“We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.
First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”
In the following part of their post, the tech giant dwells deep into technical details. They give a long description of iPhone battery functions and performance. Apple goes on to explain that downloading the new update (iOS 10.2.1) will improve your battery life during heavy use. In an effort to appease customers, Apple will offer a $29 battery replacement for a full-year starting in January 2018. While users will still have to cough up $29, it’s better than the $79 USD usual cost for a battery change. If you have an iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE, you can consider getting your $29 battery upgrade.
Read the full letter here
What do you think about Apple’s formal letter?
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